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D.O.N.E. Restoration News

The Most Common Causes of Burst Pipes

by D.O.N.E. Restoration on 07/31/14

Burst pipes in your home can be a nightmare. It is very difficult and complex to deal with such water damage issues. Moreover, they’re instant and unexpected. You just hear a rumble and don’t pay much attention. However, it’s not a minor issue. You’re greeted with the terrifying sight of water soaking almost everything in the basement.

Causes of Pipe Bursts - Tidal Wave Response

When it comes to causes of pipe bursts, you can’t really expect to write them down in a list. Whether it’s improper maintenance, low quality pipes, or some other problem, almost anything can cause unexpected water damage in your home by causing your pipes to burst. However, there are two common causes of pipe bursts which should not be overlooked.

Water Pressure

When something in your home’s pipes gets clogged, it can put a lot of pressure on the pipes. It may be a clogged toilet, the sewer line, or some other problem. When water pressure in the pipes becomes too much for them to handle, they start expanding and burst.

If you’re not carrying out routine maintenance, this can be quite unexpected and sudden. You need to take proper care of your bathroom fixtures and water pump. You can even hire professionals like Tidal Wave Response to manage such issues.


Another common reason for the pipes to burst is when the temperature goes below the freezing point. If you don’t take proper steps to winter-proof your pipes, you may come across a major problem when it starts snowing. Water in your pipes will be completely exposed to the freezing air.

When water freezes, it turns to ice and your pipes start expanding. In the meantime, some water may still be flowing in the frozen walls of your pipes. The increased water pressure and frozen ice causes your pipes to burst.

Take Action

Calling D.O.N.E. Restoration, Inc. is a good way to make sure water does not escape the confines of a single room. Our company only employs qualified and skilled professionals to help with your water damage issues. When you need emergency assistance, call us at 770-422-1604!

Experiencing Summer Water Damage

by D.O.N.E. Restoration on 07/17/14

Summer often means vacations, pool-side activities, playing in the sprinklers in the back yard, and many other hot weather activities. It can also mean a higher incidence of water damage, particularly if you have a pool in your yard or live in an area that experiences heavy summer rains.

Water Leak Restoration

The easiest way to minimize water damage of any kind is to identify it quickly and engage the services of a company that specializes in water damage and water damage restoration. For example, D.O.N.E. Restoration, Inc. offers water damage services throughout the Metro Atlanta area.

Here are some early warning signs that you may have water damage in your home:

  • Look for water stains. Water leaking into a home will leave a trail; one that you’ll eventually see. Be especially observant in the bathroom around the tub and in the kitchen around the dishwasher and refrigerator and of course, under the sink.
  • Find mold, mildew, or stains left behind. These are obvious examples of water damage in your home and may be present even though you don’t have an actual leak. Check the ventilation in the room with the mold to ensure moisture can escape properly.
  • Watch the floor  for signs of buckling. If the floor appears warped in any area, water damage is the likely culprit.
  • Check the drywall. Anywhere you find a buckled floor, check the walls. Drywall will be soft to the touch after exposure to water and will have a swollen appearance.

If you are experiencing any of these "symptoms" of water damage, or you'd simply like more information regarding preventing and handling water damage, call D.O.N.E. Restoration, Inc. at 770-422-1604. We're available 24/7/365!

Water damage caused by raccoons?

by D.O.N.E. Restoration on 07/10/14

One of our team members here at D.O.N.E. Restoration recently heard of an unusual problem her father was having. He was experiencing water damage to his ceiling, and it turned out the culprit was raccoons! Raccoons frequently make their way into attic homes, and once inside, they can cause significant damage. They often eat away at siding, insulation, and even electrical wiring. When this damage occurs, rain water can infiltrate your attic. Not only can you develop water damage, but chewed wiring can also lead to potential fire damage. You can protect yourself from situations like these by regularly checking your attic and, if it happens you are having a raccoon issue, taking the time to remove them.

The Humane Society offers these tips for keeping your attic clear of raccoons:

  1. To determine if an opening is being used, block the hole loosely with wadded newspaper. Leave in place for two to three days. If the newspaper goes undisturbed, and the weather has not been particularly cold or stormy, no one is using it as an entryway. If the newspaper is pushed out of place, someone has moved in.
  2. Once you know how they're getting in, find out if your unwanted guests happen to be a mother raccoon with young. If so, the best thing to do is wait a few weeks until the babies grow old enough to leave with their mother—they won't survive without her.
  3. Don’t try to trap and relocate the family yourself. It almost always leads to separation (and probably death) of the young raccoons, unless done by a professional who knows how to reunite mothers with their offspring. The reunion approach allows the mother move her young to another den site at her own pace.
  4. Some professionals use a “one-way door” to get raccoons out of attics or crawl spaces. Once the animals have left, they're unable to get back inside. Use of these doors is best left to professionals, who can make sure that mothers are not isolated from their litters. The young must be old enough and mobile enough to exit through the one-way door with their mother, and this can be very hard to assess.
  5. If you know that you are dealing solely with adults, you can start using humane techniques to get them to leave on their own.
  6. Start small. Gentle techniques may be all you need. Try bright lights, loud noises (set a loud battery-operated radio in the attic or in the fireplace), and unpleasant smells (try a bowl of cider vinegar at the base of the chimney). 
  7. Combine techniques. Multisensory harassment works best: light, noise, and smell. 
  8. Choose the right time—at dusk, right before the mother’s normal activity period. Don’t drive raccoons out during the day. Raccoons are primarily nocturnal, so they may be confused in daylight, and they are certainly more vulnerable.
  9. Convincing the raccoon to leave is only half the solution. The second step is to prevent raccoons (and other animals) from entering again. Many people put out a trap, catch the raccoon, and kill or relocate her. But unless you seal off entries into the house, there’s nothing to stop another animal from moving in.
  10. Never close an entryway until you’re absolutely certain all the raccoons have left. For your own and the raccoon’s safety, you don’t want to trap a raccoon or her young inside your house.
  11. Once you find possible points of entry, are sure no raccoons are inside, and have completed any necessary cleanup, cover all openings with heavy material, such as wire mesh, sheet metal, or metal flashing. The best wire mesh for the job is at least 16-gauge material (about 0.06 inches in diameter) with ½-inch openings.

If you realize that your experiencing water damage due to raccoons, or for any other reason, be sure to contact D.O.N.E. Restoration immediately for assistance. We can be reached at 770-422-1604 or by visiting our website.

Preventing Basement Flooding

by D.O.N.E. Restoration on 06/18/14

Homeowners frequently use basements for storing items like Christmas decorations, old photographs, and irreplaceable family heirlooms.  Some homeowners use their basement as an extra room in the house – a family room, media room, or an extra bedroom for the growing teenager. This is why all homeowners should do routine maintenance to their home to prevent a flooded basement and not put the very important memories of your family in jeopardy.

Beyond noticeable flooding around your home and in your neighborhood, there are four common sources of water entering basements.

  1. Surface water running down the foundation walls.
  2. Ground water from water-saturated soil being pushed into the basement by hydrostatic pressure.
  3. Storm sewer water from the municipal storm sewer system backing up into the home’s existing outline foundation drain and leaking into the basement.
  4. Sanitary sewer water from a clog in your home’s sewer line, the municipal sewer line, or the combined municipal storm/sanitary sewer system, causing sewer water to come up through sink drains and floor drains on lower levels.

Some things to look out for from the exterior of your home:

  •  Keeping your gutters clean of debris should be part of a homeowner’s routine maintenance.  Depending on the neighboring trees, gutter cleaning may be required a few times a year.  To prevent leaves from getting into the gutters, install gutter guards (you can find gutter guards at any hardware store).
  • After a heavy rainfall, check your gutters.  Do a test and see if your gutters are overflowing. In the case that they are overflowing, make sure the downspout is not damaged or dented enough to cause an overflow or add another downspout.
  • Paving settles and sometimes can flow toward the direction of the home.  If this is happening, the paving should be removed and replaced so that the water slopes away from the home.
  • Avoid installing lawn sprinklers next to the home. If this cannot be avoided, make sure you get a spout that will wet only the lawn and not the home.
  • If you have outdoor steps leading to your basement, make sure the drain at the base of the steps is free and clear of debris.  Often, in older homes, the drain is very small and can become clogged.

When you have a basement flood, it does not stop with damage to your furniture,  your precious photos, your family heirlooms, and even appliances, but over time the water damage can cause mold and mildew to grow.  Whenever you step into your basement and it feels cold and musty, you may have a leak.  Call D.O.N.E. Restoration, Inc. - we can come in and detect where the leak is originating and take care of your basement flood or water damage.

There are many ways in preventing basement floods, and with proper maintenance, you can save yourself a disappointing outcome. Regardless of your basement’s purpose, preventative and proactive home maintenance can help protect your precious items.

To learn more about how to prevent water damage, you can contact D.O.N.E. Restoration online or by phone at 770-422-1604.

Service Provider Hiring Guide

by D.O.N.E. Restoration on 06/13/14

We are now offering a Service Provider Hiring Guide. Get tips, information, interview questions, and other helpful details to ensure you choose the perfect provider for your fire damage, water damage, and other restoration needs.

Prevent water damage at your home by keeping gutters clean!

by D.O.N.E. Restoration on 06/12/14

Often, water damage to a home is not the result of flooding or leaky pipes—it’s the result of clogged gutters.  Leaves and debris can cause your gutters to get backed up and clogged.

Clogged Gutters Cause Water Damage

When your gutters don’t properly drain water, it can potentially become a danger to the roofing, siding, and windows of your home.

It’s important to clean gutters to ensure proper drainage. If gutters get clogged up, they can create a number of problems for property owners including:

  • Bent gutters
  • Wood rot
  • Foundation damage
  • Excess pressure on gutters which can cause leaking or separation
  • Erosion of landscaping
  • Providing a home for rodents, pests, insects, mosquitoes, etc

While it may seem like a chore that you’d like to keep putting off, it is an important home maintenance step and one which should not be ignored. Your gutters are there to help you keep your home functioning smoothly.  Don’t neglect to maintain them or you could find yourself having to shell out a lot of money in order to repair them.  Do your Atlanta, GA home a favor: Keep your gutters clean!

To learn more about how to prevent water damage, you can contact D.O.N.E. Restoration online or by phone at 770-422-1604.

What is Stachybotrys mold?

by D.O.N.E. Restoration on 05/30/14

Stachybotrys chartarum (also known by its synonym Stachybotrys atra) is a greenish-black mold. It can grow on material with a high cellulose and low nitrogen content, such as fiberboard, gypsum board, paper, dust, and lint. Growth occurs when there is moisture from water damage, excessive humidity, water leaks, condensation, water infiltration, or flooding. Constant moisture is required for its growth. It is not necessary, however, to determine what type of mold you may have. All molds should be treated the same with respect to potential health risks and removal.
[Source: CDC]

In 2004 the Institute of Medicine (IOM) found there was sufficient evidence to link indoor exposure to mold with upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people; with asthma symptoms in people with asthma; and with hypersensitivity pneumonitis in individuals susceptible to that immune-mediated condition. The IOM also found limited or suggestive evidence linking indoor mold exposure and respiratory illness in otherwise healthy children.

To help prevent growth of and exposure to Stachybotrys and other molds, water damage situations need to be handled efficiently and as quickly as possible. If you are experiencing a water damage of any origin, from natural flooding to a leaking pipe, contact D.O.N.E. Restoration. Likewise, if you know you already have mold growth at your property, call us to have the issue remediated. To learn more about these services, please take a look at our water damage restoration page and our mold remediation page. Or, give us a call at 770-422-1604.

New Service!

by D.O.N.E. Restoration on 05/23/14

We've recently added a new service to our extensive list -- Methamphetamine Contamination Cleanup.

Structures that have housed clandestine meth labs can be compromised through gross and secondary contamination. Gross contamination in these areas may be caused by explosions and spills or by chemical fumes and gases created during the heating and distilling portions of the "cooking" process. Affected indoor materials may include hardwood and carpeted floors, drywall, plastic and glass containers, working surfaces, furniture and other textile products, plumbing fixtures and drains, and heating and air-conditioning vents.

Secondary areas of contamination may include high-traffic locations where contamination has migrated. Shared air space or materials and fixtures in multiple dwelling structures and adjacent apartments or rooms may also be contaminated. The chemicals left behind after meth production are toxic and can have acute and long term effects.

Our decontamination process can successfully rid your structure of the poisonous chemicals associated with the production of methamphetamines.

This is now being offered in addition to our staple services, such as water damage restoration, fire and smoke damage restoration, and mold remediation.

Have an emergency? You can reach us 24/7 at 770-422-1604.

Check back soon!

by D.O.N.E. Restoration on 04/18/14

We will be adding numerous blog posts with lots of company and industry information to help you through any disaster, so please come check out our blog again soon.

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