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D.O.N.E. Restoration News

Avoid Water Damage with Proper Yard Preparation

by D.O.N.E. Restoration on 02/02/15

Flash flooding is something Atlanta residents often have to deal with in the colder months, and this can often lead to water damage at properties.  Understanding what causes it can help homeowners to avoid yard drainage problems and water-related property damage.  So, here’s a brief look at the factors that make flash floods occur.

Too Much, Too Fast

Flash flooding results from rain falling heavily on soil that is either already saturated or is poorly suited to absorbing moisture. The water stays on the surface, where it follows the contour of the land, running downhill into low-lying areas.

Another type of flooding occurs when rivers and streams overrun their banks.  This is a particular problem for persons who live near such bodies of water.  Poor landscaping, absence of retaining walls, and other examples of inadequate preparation for such events inevitably lead to property damage and sometimes loss of life. 

Fortunately, there are ways to minimize or even avoid the effects of such disasters.

• Retaining Walls and Drains

Levees, drains, and reservoirs combat flooding in two ways: by preventing water from reaching sensitive areas and by channeling it into dry lakes and stream beds.

• Landscape Grading

Water always seeks the lowest point on a piece of land.  A properly contoured yard or building site can turn away floods by placing houses and other structures on high ground.  Even grazing pastures for livestock can benefit from the formation of ridges and small hills to deter runoff from heavy rains.

• Grass and Other Plants

Bare soil is a flood’s best friend.  It erodes quickly, forming gulleys and trenches for water to follow.  The result is ugly, scarred patches of land that turn into oceans whenever it rains.  The obvious solution is to plant hardy forms of grass, such as Zoysia, Buffalo, or St. Augustine.  Their strong root structure binds dirt together, making it shrug off the effects of precipitation.

Sometimes, the Inevitable Happens...

Despite your best efforts, flooding still may occur. If you experience flood or water damage, call us at D.O.N.E. Restoration for immediate, 24-hour assistance. Even on holidays!


Christmas Tree Safety Tips

by D.O.N.E. Restoration on 12/03/14

Each year, fire departments respond to an average of 210 structure fires caused by Christmas trees. Carefully decorating Christmas trees can help make your holidays safer.

Picking the tree

  • If you have an artificial tree, be sure it is labeled, certified, or identified by the manufacturer as fire retardant.
  • Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree

  • Before placing the tree in the stand, cut 1" - 2" from the base of the trunk.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand. Be sure to add water daily.

Lighting the tree

  • Use lights that have the label of an independent testing laboratory. Some lights are only for indoor or outdoor use, but not both.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of mini string sets and a maximum of 50 bulbs for screw-in bulbs. Read manufacturer’s instructions for number of LED strands to connect.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas

  • Get rid of the tree when it begins dropping needles. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

If you happen to experience a fire this Christmas, be sure to call us for immediate assistance. We're available 24/7, even Christmas day!

*Tips courtesy of the National Fire Protection Association

Deep Frying Your Thanksgiving Turkey? Avoid Setting Your Home on Fire!

by D.O.N.E. Restoration on 11/20/14

A growing Thanksgiving trend is preparing deep fried turkey. Though a deep fried turkey may be delicious, the actual frying can be extremely dangerous. According to the U.S. Fire Administration (USFA), nearly 4,300 fires occur on Thanksgiving causing 15 deaths and almost $27 million in property damage, many of them due to deep frying accidents.

Home Fires Double at Thanksgiving

The number of structure fires nearly doubles on Thanksgiving—mostly due to all the cooking going on. This is why it is extremely important to deep fry turkeys outside, away from buildings and materials that can burn. Keep animals and children away from the fryer so they don't get burned and don't accidentally knock the fryer over.

How Much Oil?

Most deep fried turkey recipes call for peanut, corn, or canola oil—but just how much oil is necessary? Many turkey frying accidents happen when too much cooking oil is used and spills over the pot, catching fire when the turkey is dropped in.

Here is a simple way to figure out how much oil to use:

  • Place turkey in pot
  • Fill with water until the turkey is covered by about 1/2 inch of water
  • Remove and dry turkey (a wet turkey can cause oil to splatter latter)
  • Mark water level. Dump water, dry the pot, and fill with oil to the marked level

The U.S. Consumer Product Safety Commission (CPSC) says that most turkey frying accidents occur while the oil is being heated, prior to even adding the turkey. This means we must be extra vigilant when heating the oil, and turn off the fryer immediately if any smoke appears.

Safety First

Here are some safety tips from the CPSC for making your own delicious deep fried Thanksgiving turkey, without burning your house down:

  • NEVER leave a fryer unattended.
  • Place fryer in an open area AWAY from all walls, fences, or other structures.
  • Never use your fryer IN, ON, or UNDER a garage, breezeway, carport, porch, or any structure that can catch fire.
  • Completely thaw (USDA says 24 hours for every 4 to 5 pounds) and dry turkey before cooking. Partially frozen and/or wet turkeys can produce excessive hot oil splatter when added to the oil.
  • Center the pot over the burner on the cooker.
  • Raise and lower food SLOWLY to reduce splatter and avoid burns.
  • COVER bare skin when adding or removing food.
  • Check the oil temperature frequently.
  • If oil begins to smoke, immediately turn gas supply OFF.
  • If a fire occurs, immediately call 911. DO NOT attempt to extinguish fire with water.

To make sure your home is properly protected from flaming birds this Thanksgiving, check your homeowner's insurance policy. And if you do find yourself in a fiery situation, be sure to call D.O.N.E. Restoration at 770-422-1604. We're available to you 24/7--yes, even on Thanksgiving.

Happy Holidays!

Halloween is Coming Up - Make it a Safe One!

by D.O.N.E. Restoration on 10/02/14

alphabet letter s Swords, knives, and similar costume accessories should be short, soft, and flexible.

alphabet letter a Avoid trick-or-treating alone. Walk in groups or with a trusted adult.

alphabet letter f Fasten reflective tape to costumes and bags to help drivers see you.

alphabet letter e Examine all treats for choking hazards and tampering before eating them. Limit the amount of treats you eat.

alphabet letter h Hold a flashlight while trick-or-treating to help you see and others see you. Always WALK and don't run from house to house.

alphabet letter a Always test make-up in a small area first. Remove it before bedtime to prevent possible skin and eye irritation.

alphabet letter l Look both ways before crossing the street. Use established crosswalks wherever possible.

alphabet letter l Lower your risk for serious eye injury by not wearing decorative contact lenses.

alphabet letter o Only walk on sidewalks whenever possible, or on the far edge of the road facing traffic to stay safe.

alphabet letter w Wear well-fitting masks, costumes, and shoes to avoid blocked vision, trips, and falls.

alphabet letter e Eat only factory-wrapped treats. Avoid eating homemade treats made by strangers.

alphabet letter e Enter homes only if you're with a trusted adult. Only visit well-lit houses. Don't stop at dark houses. Never accept rides from strangers.

alphabet letter n Never walk near lit candles or luminaries. Be sure to wear flame-resistant costumes.

- Tips courtesy of CDC.

Prevent a Fire at Your Property

by D.O.N.E. Restoration on 09/18/14

With Autumn upon us, the leaves will be starting to fall, which will mean raking and various yard work will need to be done. Yard work inevitably means you will have to burn brush and yard waste. There are times when it is necessary to burn a stump from a cut down tree. Fire safety becomes an issue when doing this yourself. There are tips and precautions that will ensure a safe burn.

When it is necessary to burn brush from falling tree limbs or tree trimming, make sure the brush is piled in a safe location. Embers may flare up and float in the air. They may land on buildings or vehicles if you do not choose a safe location.

Pile the brush close to a water source, such as a garden hose, creek, or stream. If the fire starts to get out of control you can quickly douse it with water by either squirting it from the hose or pouring buckets of water around the perimeter.

If the area you are burning in is extremely dry, it is advisable to wet the perimeter down before you begin burning the brush. Do not make a huge pile, especially if there are not enough people to assist you. Start burning the brush in a small pile and add more as it burns down. Burn the brush pile on a day where no winds are predicted. Wind can fan the fire, allowing it to get out of control. The wind may also lift larger pieces of brush and carry them to other areas where they will start a fire.

Use caution when lighting the brush pile. Make sure the pile is dry, and place a few pieces of crumpled paper around it, and light the paper. The paper will slowly ignite the dry brush. Never use anything combustible such as gas or lighter fluid, as this will flare up and will possibly burn you as you attempt to light the brush pile.

If you experience fire or smoke damage at your home or business this fall due to an irresponsible burn, be sure to contact D.O.N.E. Restoration at 770-422-1604 for emergency assistance.

31st Annual Fall Atlanta Home Show

by D.O.N.E. Restoration on 09/04/14

We will be exhibiting at the 31st Annual Fall Atlanta Home Show! Come by and see us and all of the other great vendors. It's sure to be an exciting and informative event.

Cobb Galleria Centre
Two Galleria Parkway
Atlanta, GA 30339

Friday, September 5th, 10 AM - 6 PM
Saturday, September 6th, 10 AM - 7 PM
Sunday, September 7th, 11 AM - 5 PM

You can click here to purchase your tickets!

For information regarding the event and the exhibits that will be there, directions, coupons, and more, visit the Atlanta Home Show website.

We look forward to seeing you all there!

Rebuilding Your Life (and Home) After a Fire

by D.O.N.E. Restoration on 08/28/14

A fire can happen at any time. No matter how old or new your home is, a fire could occur for a number of reasons. Many homeowners are not prepared for a disaster caused by fire. So, if this disaster strikes at your home, what should you do next? 

 house fire
Do not enter your home until permission is given by the fire department.  It is dangerous to enter your house after a fire, even if minimal damage was done.  Structures may be compromised, and sometimes fires can re-ignite.  Contact family members that were not with you during the fire to let them know what happened and that everything is okay.  If you are the homeowner, call your insurance company as soon as possible.  Your insurance company will help you take the next steps in the process of rebuilding your home and life.  Your insurance provider will help with minimizing damage to your home, make a list of contents damaged in the fire, secure your home from vandalism, and locate temporary housing.  They will also have a home inspector come assess the damage to your home.  You need to know what your insurance policy covers. 

Replace all important documents you may have lost in the fire.  This may include your driver’s license, social security card, passport, birth certificates, or any other document that is vital to you.  You should not return to your home until the fire department declares it safe to return to your home.  If you are allowed back in your home, make sure to take detailed photographs of the damage to provide to your insurance provider.  Experience, licensed inspectors will thoroughly asses the damage in your house.

Depending on how bad the fire was to your home, you may have to re-build from the ground up or just remodel.  The professionals at D.O.N.E. Restoration will be able assist you through the entire process of containing and mitigating fire damage, as well as rebuilding your home.  Fire damage is one of the most unpredictable disasters and requires an experienced team to restore areas visibly affected by the fire, systems running during the fire, and the smell of the structure and contents in the fire. D.O.N.E. Restoration has the cutting edge expertise and experience to fully recover your home from fire, smoke, and soot damage. Our team of certified contractors is rigorously trained to restore your property in the event that a catastrophic loss has occurred.

If you've experienced a fire, call D.O.N.E. Restoration today at 770-422-1604 for immediate assistance.

After a Flood: A Checklist for Homeowners

by D.O.N.E. Restoration on 08/21/14

Natural Disaster – What to Do After a Flood

  • Only return  home only when local officials have declared the area safe. Listen to your local radio or TV stations for updates.
  • Before entering your home, look outside for loose power lines, damaged gas lines, foundation cracks or other damage.
  • Parts of your home may be collapsed or damaged. Approach entrances carefully. See if porch roofs and overhangs have all their supports.
  • Watch out for wild animals, especially poisonous snakes that may have come into your home with the floodwater.
  • If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
  • If power lines are down outside your home, do not step in puddles or standing water.
  • Keep children and pets away from hazardous sites and floodwater.
  • Materials such as cleaning products, paint, batteries, contaminated fuel and damaged fuel containers are hazardous.
  • Check with local authorities for assistance with disposal to avoid risk.
  • During cleanup, wear protective clothing, including rubber gloves and rubber boots.
  • Make sure your food and water are safe. Discard items that have come in contact with floodwater, including canned goods, water bottles, plastic utensils and baby bottle nipples. When in doubt, throw it out!
  • Do not use water that could be contaminated to wash dishes, brush teeth,prepare food, wash hands, make ice or make baby formula.
  • Contact your local or state public health department for specific  recommendations for boiling or treating water in your area after a disaster as water may be contaminated.

The above checklist can be found at The American Red Cross, along with additional information.

Understanding Air Movers

by D.O.N.E. Restoration on 08/14/14

Air Movers, alsblowers,blower,air mover,carpet dryero known as Blowers, Fans, or Carpet Dryers, are a tool used as part of a drying process by Water Damage Technicians to dry out homes or businesses after they've been flooded. 

These Air Movers are a very important part of the drying process (along with water extraction, ample dehumidification, and suitable temperature conditions).


The main purpose of Air Movers is to remove the wet air near the surface of the water damaged materials. ThBoundary layeris area is called "The Boundary Layer."


Removing The Boundary Layer

Very near a wet surface, especially in stagnant air, the adjoining air is saturated: the humidity near the surface is at 100%Rh (relative humidity). The condition of the air next to the saturated air is layered in degrees of saturation. Next to the saturated air-mass the humidity is 99%, then 98%, and so on until, at in inch or so away the from the wet surface, the humidity is  the same as the ambient air.

What these blowers are designed to do so well is continually remove this wet boundary layer and replace it with warmer, drier air, therefore allowing evaporation to continue at a much faster pace. Also, as a secondary benefit, most fungi won't grow in areas with rapid air flow.

Thus, these Air Movers will greatly increase airflow and speed up the drying process and will minimize the likelihood of mold and mildew growth.

If your home or business is in need of these professional interventions, call D.O.N.E. Restoration, Inc. today at 770-422-1604!

What You Need to Know About Your Insurance and Covering the Costs of Water Damage

by D.O.N.E. Restoration on 08/07/14

A lot of homeowners think that their homeowner’s insurance policy can easily cover the cost of water damage once they’ve paid the deductibles. However, this is not always the case. Water damage to your home can be very expensive to repair. Moreover, you need to understand some important considerations related to your insurance policy.

Does Insurance Cover Water Damage - Tidal Wave Response

Does Insurance Cover Water Damage?

Here’s an overview of the four most common water damage problems, and how an insurance company might handle them.

Pipe Burst – A burst pipe can prove to be quite expensive. Fortunately, a major part of the damage is generally covered under your homeowner’s insurance policy. It can cover water damage to the house frame, personal property, and surrounding walls. However, a basic or standard homeowner’s insurance policy does not cover the repairs to burst pipes.

Moreover, there are situations when the insurance company may deny your claim. It may believe that the burst pipes were caused because of your negligence. This may happen if you let the home’s temperature drop below the freezing point. If you’re able to maintain proper temperature in the home or insulated your pipes during the winter season, you’re less likely to be found at fault.

Washing Machine Leaks – Washing machine leaks are one of the most common water damage problems. According to a study, over 50% of cases of washing machine leaks are caused by a leak in the main supply hose. This connects the washing machine to the home’s water supply.

In this case, the insurance agent will consider the state and age of your washing machine to determine whether water damage should be covered by the insurance policy. The insurance company may also claim that the leak was caused by usual wear and tear to the washing machine. Thus, you may have to pay for the repairs on your own.

It is very important to get all the problems fixed in time. In case you notice any problems with your washing machine, it is important to replace or repair it right away. This will allow you to be eligible for coverage.

Roof Leaks Causing Water Damage – Whether water damage to your home’s interior or roof will be covered depends on the coverage in your policy. In order to receive compensation, the roof leak should have been caused by a covered peril in the policy.

In most homeowner’s insurance policies, covered perils include rain, fire, hail and wind. In case your insurance agent finds out that the water damage was caused because of an old roof which needed replacement, such damage won’t be covered.

In addition to this, if the roof damage happened during a hurricane or flood, it may not be covered. Although there are many insurance policies which cover damage from hurricanes in the coverage, most claims are subject to higher deductibles. These can easily add up to 1-5% of the total insured value of your house. In case the claim amount does not exceed the total deductible, it won’t be worth filing a claim.

Damage Caused by Storm or Hurricane – In most standard homeowner’s insurance policies, flood damage is not covered. This is regardless of whether the water damage was caused by a hurricane or storm. A hurricane is defined as a storm with wind speed over 74 miles per hour.

Flood coverage needs to be bought separately. It can be purchased from either a private insurance company or the United States Government. According to industry experts, most insurance providers don’t offer coverage related to hurricane and storm causing water damage.

In fact, in most hurricane-prone and coastal regions, it is mandatory to buy a separate flood insurance policy if there’s mortgage on your home. It is always important to discuss all your options with your insurance carrier.

In case you haven’t purchase flood insurance before a storm or hurricane hits your house, you will have to pay for all the damage out of your own pocket. However, damage caused by wind may be covered once you’ve reached your insurance policy’s deductible. This will depend on the details of your insurance policy.

If there’s been water damage in your home, it is very important to hire professionals to fix the issues. You need to hire a reputable and experienced company. D.O.N.E. Restoration hires only qualified and skilled professionals to manage water damage from all causes, especially pipe bursts. If you need assistance, call us now at 770-422-1604!

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